We’ve rolled out a brand-new Stats Dashboard to help you see exactly how your shows are performing. This update is free to all Hiro users.
What You’ll See
When you log into your Hiro dashboard, you’ll now find:
- Order details & logs – Every order now shows an Order ID, Stripe/PayPal Payment ID (when applicable), and a complete activity log. This makes troubleshooting easier and helps protect you in the event of chargebacks.
- Episode plays – Each episode shows how many times it’s been played.
- Drop-off rates – You can now track where listeners tune out, so you’ll know how well each episode is holding attention.
- At-a-glance stats – A quick overview right on your dashboard so you always know how you’re doing.
Important Note on Dates
Data collection for some of these new stats began on August 1, 2025. Any visits, sales, or coupons before that date will not appear in the new reporting.
Why This Matters
With this new visibility, you can:
- Quickly identify what’s working (and what isn’t).
- Stop guessing where listeners drop off.
- Handle chargebacks with clear, detailed records.
Watch the Demo
Want to see how it all works?
FAQs
Q: Why don’t I see stats from July or earlier?
A: Stats collection started August 1, 2025. Everything after that date will be logged and visible.
Q: What if there’s no Stripe or PayPal Payment ID?
A: That usually means the listener got access outside of Hiro checkout—for example, manual access, free access, or through your own sales page.
