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Text Messages Won’t Send

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If you are testing the SMS features and not receiving text messages, please ensure the following are true:

  1. Your show is set to ‘Live’
  2. You have at least one episode set to ‘Live’
  3. Your phone number has went through the compliance and verification process required by either Twilio or Telnyx

NOTE: SMS will not go through for numbers that are not certified. So please follow the process with Twilio and Telynx to get your number certified.

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