Available on both Apple & Android
The Hiro player app is available for free on both Android and iPhone.
Accessing a show
The first time you use the Hiro player app, you will need to create an account to add your private podcast to the player. After you create your account, all new shows will automatically be added to your Hiro player app.
- Click the link in the Private Podcast access email or text.
- You will be taken to an access page where you can select either the Hiro app player or other podcast players.
- Create your account in the Hiro mobile app.
- Confirm your email and phone number. This is to ensure no one is pirating your shows.
26-Second Demo
Common Issues
I don’t see my show. Where is it?
If you are using the Hiro player app – Shows won’t appear if your Hiro app login details are different than the details you used to gain access the private podcast. To fix this, click the “Add” button and search for your show. An email and/or text message will be sent to you for verification.
If you are using other podcast player apps – this is tough because all apps behave differently. The easiest solution is to download the Hiro player app and add the show to that player.
The access link isn’t working. It says the show is already installed.
If you click the link and it states that the show is installed, then you successfully added the show to a player. Please go to the player to access the show.
If you can’t find the show in the player, please read the answer above.
How can I add the show again?
If you need to add the show to another player or need access again, contact the show creator and request they send the link again. Each listener receives a unique link so if you are sharing the link, it will only allow for one install.
Can I listen on my computer?
You can add the show to Apple Podcast and listen to it on your desktop. Or your can request that the show creator embed the show into a web page for access.
“Show not found” error or other errors
If you add the show to a player and receive an error like “Show not found”, this happens when you select to listen to the show in a player app that isn’t installed on your phone. To fix this, add the podcast player app to your phone then add the audio show to that podcast player app.
