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Adding a Telnyx number

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Telnyx is the preferred carrier of Hiro.fm. It is more affordable and the verification process is faster.

How to add a Telnyx number:

  1. Purchase a number on Telnyx
  2. Log into your Hiro account (https://app.hiro.fm)
  3. Click on “Creator Settings” (bottom left menu)
  4. Click on “Phone” tab (upper menu)
  5. Copy the “API Key” in the Telnyx dashboard
  6. Paste the “API Key” into the Hiro settings
  7. Copy the “Public Key” in the Telnyx dashboard
  8. Paste the “Public Key” in the Hiro settings
  9. Hit ‘Connect’
  10. Select the number you want to use with Hiro
  11. And that’s it!

Step-by-Step with Screenshots

Please use this link to access Hiro.fm login page.

Enter your login credentials and click the “Sign In” button.

Select Creator Settings.

Select Phone.

Connect your Telnyx number by copying the API Keys from the Telnyx dashboard and pasting them in the fields shown below.

Click Connect.

Telnyx Number Verification

Telnyx will not deliver any SMS messages until your number is approved in the verification process.

What is 10DLC Verification?

A2P (Application to Person) 10DLC (10 digit long code) is the standard that United States telecom carriers have put in place to ensure that SMS traffic to US end-users through long code phone numbers is verified and consensual.

How do I complete the Verification Process?

Follow the steps in this Telnyx article to verify your number.

You only need Level One verification.

I need more help

We are lucky to have a Telnyx and text messaging expert in the Hiro community. She hosted an in-depth Zoom call where she shared some incredible tips.

This is the link:

Need an expert?

Reach out to our community in our Facebook group with a post requesting help with your Telnyx number. Either Colleen (the Telnyx expert) or other experts will help you out!

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